At Naturenook Mart Private Limited, we are committed to protecting your privacy and ensuring a safe experience while using our app. This Privacy Policy describes how we collect, use, and share information through our app, available at Play Store, and applies to all users of the app.
1. Information We Collect
We may collect and use the following types of personal and sensitive data:
- Location Data: Naturenook Mart app may access your location to enhance the functionality of our services, such as providing localized product offerings and delivery options based on your current location. Location data is collected only when you grant permission through your device settings.
- Personal Information: Information such as your name, contact details, and address may be collected during the account registration process or when making a purchase through the app.
- Device Information: We may collect data such as your device model, operating system version, unique device identifiers, and mobile network information.
2. How We Use Your Information
We use the information we collect to:
- Improve the user experience by personalizing the app's features and content based on your preferences and location.
- Process orders, payments, and provide customer support.
- Communicate with you about app updates, promotions, and special offers.
- Monitor app performance and troubleshoot issues to enhance the app's security and usability.
3. Sharing of Information
We may share your information with third parties only under the following circumstances:
- Service Providers: We may share your information with third-party service providers who help us with app functionalities, such as payment processing, delivery services, and analytics.
- Legal Compliance: We may share your information if required by law or to protect the rights, property, or safety of Naturenook Mart, our users, or the public.
4. Data Retention and DeletionWe retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your data at any time by contacting us at the email provided below.
5. SecurityWe implement reasonable security measures to protect your data from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet is completely secure, so we cannot guarantee the absolute security of your information.
6. Your ChoicesYou can control the app’s access to your personal data by adjusting the permissions in your device settings. For example, you can disable location tracking at any time.
7. Contact UsIf you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Email: info@naturenookmart.com
Mailing Address: Naturenook Mart Private Limited, 308, Shivai Plaza Premises, Marol Naka, Andheri East, Mumbai- 400059, Maharashtra